Customers
Workforce management
Extend your WFM software with the most comprehensive mobility solution by Newelo, save time and effort.
Telecom operators
Offer Newelo value-added enterprise mobility solutions as extensions of your services, or utilize Newelo solutions in your own infrastructure maintenance needs.
Utility companies
Make your organization more efficient and profitable by dispatching directly to the field using Newelo mobility solution and allowing techs to more easily report on job progress and completion.
Media & News
Empower your journalists and freelancers with mobile tools by Newelo – Be faster by reporting on-demand directly from the field.
Workforce providers
Allocate quickly and effortlessly the best expert for a given task, use mobility, location and profiling to their fullest extent.
Medical services
Improve your mobile medical and health care service with Newelo solutions, use the power of huge amount of compatible mobile devices.
Tour operators
Equip your event and experience providers with Newelo mobility solutions, and form an efficient network to quickly serve even unexpected needs of your demanding customers.
Travel service SME’s
Connect to tour operators with Newelo mobility solutions, and find additional business opportunities.
and many more ...
Use Cases
Dispatching work shifts and tasks
Install Inc. plans work shifts with their PC application, from which data is automatically transfered to Newelo Enterprise Mobility Solution. Alternatively Install Inc. plans work shifts with Newelo Calendar View.
With Calendar View, Install Ins. can allocate tasks to their employees. Work shifts are automatically shown, so prior planning of the tasks is easy.
Tasks can be very diverse with instructions and complete workflows embedded. Tasks may include feedback sections, which can have free text, photos/videos, attachments like work time reports, multiple choice boxes and so on.
Install Inc. has created templates for their most frequent task types. These pre-filled templates significantly speed up inputting data of an individual task.
Employees
Employees can view task lists and task details conveniently with their mobile devices. Tasks may have photos and documents as attachments.
Employees can respond to tasks and fill in their feedback sections. In addition, employees can automatically let the dispatch centers know at which stages they are with the task executions.
The dispatch center and field workers can communicate during task execution, and this discussion is automatically visible to all concerned.
Monitoring and reporting
The dispatch center can monitor tasks in real time, and easily see at which stage each task execution is. If needed, at each stage of execution tasks can be easily transfered to other employees to continue the work.
The dispatch center receives task reports from which it is possible to compose statistics, such as geographical distribution of the tasks, amounts and types of different tasks, task lead times, task execution times and so on.
Emergency and ad-hoc tasks
Install Inc. can create emergency and ad-hoc tasks on demand basis. These tasks are visible to aselected group of employees, and anyone of them can acept a task.
Broader visibility of the emergency and ad-hoc tasks speeds up the dispatching work, as often no telephone calls are needed.
Emergency and ad-hoc tasks feature enables a straightforward use of external labour. External empoyees immediately see the available tasks, and based on their competence and location they can accept the suitable tasks in an effective manner.
